Privacy Policy

AS Maardu Elekter processes personal data in accordance with applicable data protection laws for service delivery, website security, and request handling.

What data we collect

• form data: name, e-mail, phone number, address, metering point details, meter readings, and request content;
• technical request data: IP address, user-agent (browser/device), page URL, referrer, language, and request time;
• technical events: form type and mail delivery status (sent/failed).

How we use data

• to respond to customer requests and process readings;
• to verify mail delivery and keep forms operating correctly;
• to protect website security, prevent abuse, and monitor service quality;
• to fulfill legal obligations.

Data sharing

Lead and technical event notifications are sent to our internal notification channel (Telegram) so we can respond quickly and monitor delivery status.

Retention

We retain data only for as long as necessary for service operations, security, and legal obligations.

Data protection

We apply organizational and technical security measures and do not share data with third parties without legal grounds.

Contact

For questions: info@maarduelekter.ee